How We Operate

 

MAKE APPOINTMENTS

  • EMAIL: Call@EndoMDs.com
  • PATIENT PORTAL: sign up by emailing us or calling us.
  • PHONE: 734-682-5243 or 419-724-0004

 

BE PREPARED BEFORE YOUR APPOINTMENT

  • Ensure we have your TEST RESULTS
  • Bring your BLOOD SUGAR LOGS if diabetic
  • NOTIFY us of any CHANGES in your contact or insurance information

 

CANCELLATIONS/RESCHEDULING

  • NOTIFY our office AS SOON AS POSSIBLE if you need to cancel/reschedule.
  • Missing/Canceling/Rescheduling MORE THAN THREE (3) appointments in a row may be cause for DISCHARGE from our services.

 

AFTERHOURS CONTACT

If you have an emergency, please dial 911, or go to the nearest ER or urgent care center.

Otherwise, you may contact us via:

EMAIL (Call@EndoMDs.com)
PATIENT PORTAL
PHONE MESSAGE at 734-682-5243 or 419-724-0004.

Expect a response within TWO BUSINESS DAYS

 

GET REFILLS

  • You can ask for Refills on Prescriptions via:
  1. EMAIL (Call@EndoMDs.com)
  2. PATIENT PORTAL
  3. CALL PHARMACY, and let them contact our office
  • Allow 2 BUSINESS DAYS for all refills.
  • You may need to SCHEDULE an appointment before refill is authorized if you are due to return

 

TEST RESULTS

  • We generally order tests to be done shortly before the next visit, to be discussed during that next visit.
  • Except in extraordinary situations, test results are generally NOT DISCUSSED OVER THE PHONE to avoid miscommunication.
  • During your next follow up visit, we:
    o give you copies of test results,
    o discuss them, and
    o give you our recommendations
  • You can also request copies of your test results by email or via Patient portal.
  • Allow 3-14 DAYS for test results to reach us.

 

CONDUCT

DISRUPTIVE BEHAVIOR can be cause for DISCHARGE from our clinic.