How We Operate

 

MAKE APPOINTMENTS

  • EMAIL: Call@EndoMDs.com
  • PATIENT PORTAL: sign up by emailing us or calling us.
  • PHONE: 734-682-5243 or 419-724-0004

BE PREPARED BEFORE YOUR APPOINTMENT

  • Ensure we have your TEST RESULTS
  • Bring your BLOOD SUGAR LOGS if diabetic
  • NOTIFY us of any CHANGES in your contact or insurance information

CANCELLATIONS/RESCHEDULING

  • NOTIFY our office AS SOON AS POSSIBLE if you need to cancel/reschedule.
  • 5 Missed/Canceled/Rescheduled appointments OVER 1 YEAR are grounds for Discharge from our practice.
  • 3 Missed/Canceled appointments IN A ROW are grounds for Discharge from our practice.

AFTERHOURS CONTACT

If you have an emergency, please dial 911, or go to the nearest ER or urgent care center.

Otherwise, you may contact us via:

• EMAIL (Call@EndoMDs.com)
VOICE MAIL at 734-682-5243 or 419-724-0004.
PATIENT PORTAL

Expect a response within TWO BUSINESS DAYS

GET REFILLS

  • You can ask for Refills on Prescriptions via:
  1. EMAIL (Call@EndoMDs.com)
  2. PATIENT PORTAL
  3. CALL PHARMACY, and let them contact our office
  • Allow 3 BUSINESS DAYS for all refills.
  • You may need to SCHEDULE an appointment before refill is authorized if you are due to return

TEST RESULTS

  • We generally order tests to be done shortly before the next visit, to be discussed during that next visit.
  • Except in extraordinary situations, test results are generally NOT DISCUSSED OVER THE PHONE to avoid miscommunication.
  • During your next follow up visit, we:
    give you copies of test results,
    discuss them, and
    give you our recommendations
  • You can also request copies of your test results by email or via Patient portal.
  • Allow 3-14 DAYS for test results to reach us.

Reasons for Discharge from Our Practice

  • Noncompliance or lack of cooperation with our recommended treatment plan
  • Threats of violence toward providers, staff, or other patients
  • Inappropriate sexual advances toward providers, staff, or other patients
  • Disruptive or uncivil behavior toward providers, staff, or other patients
  • Providing false or misleading medical history
  • Demands for: inappropriate treatments or medications, advice or treatment outside our area of expertise, advice or treatment at a location other than our practice locations
  • Repeated failure to keep appointments, or failure to reply to our messages, or failure to pay bills
 

6855 Spring Valley Drive, Suite 150, Holland, OH 43528
3156 Dustin Rd, Suite 301, Oregon, OH 43616
15506 S Telegraph Rd, Monroe, MI 48161

 

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